Frequently Asked Questions

Fairline AI Suite is an AI visibility analytics platform that helps businesses track and improve how they appear in AI-generated responses. We monitor how AI assistants like ChatGPT, Claude, Gemini, and Perplexity recommend your business when users ask for suggestions.

More and more consumers are turning to AI assistants for recommendations instead of traditional search engines. If you're not being recommended by AI, you're missing out on a rapidly growing source of potential customers. Understanding how AI platforms perceive your business is essential for staying competitive.

We currently track four major AI platforms: ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), and Perplexity. Our Starter plan includes ChatGPT, Professional adds Claude and Gemini, and Business/Enterprise plans include all four platforms.

We send industry-relevant prompts to AI platforms (like "recommend a dentist in Austin" or "best marketing agencies") and analyze the responses. We track whether your business is mentioned, your ranking position, what language is used to describe you, and how this changes over time.

Prompts are the questions we ask AI platforms on your behalf. We automatically generate prompts based on your website content and industry, covering the types of questions potential customers might ask. You can also create custom prompts to track specific queries relevant to your business.

Yes! We offer geo-targeted testing that allows you to see how AI platforms recommend your business from different cities and regions. This is especially valuable for local businesses or companies serving multiple markets.

You can run tests on-demand or schedule them to run automatically. Most customers run weekly or bi-weekly tests to track changes over time. Your plan determines how many prompts you can run per month.

Yes! We offer a 14-day free trial on all plans. No credit card required to start. You'll have full access to your plan's features during the trial period.

You can purchase additional prompts or upgrade your plan at any time. We'll notify you when you're approaching your limit so you're never caught off guard.

Absolutely. All plans are month-to-month with no long-term commitment. You can cancel anytime from your account settings, and you'll retain access until the end of your billing period.

Yes, we offer a 20% discount when you choose annual billing. Contact us if you'd like to switch to annual billing.

No installation required. Simply add your website URL and we'll analyze your site to generate relevant prompts and start tracking. The entire process is non-invasive and doesn't require any changes to your website.

We crawl your website (respecting robots.txt) to understand your business, services, and industry. This information is used to generate relevant prompts and provide context for our AI visibility analysis. We also use this data to give you actionable recommendations for improving your AI visibility.

Absolutely. We use industry-standard encryption for all data in transit and at rest. Your data is isolated per account, and we never share your information with third parties. We're committed to maintaining the highest security standards.