Privacy Policy

Last updated: January 3, 2026

1. Introduction

Fairline Agency ("we," "us," or "our") operates Fairline AI Suite (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

  • Name
  • Email address
  • Company name (optional)
  • Billing information (processed securely by our payment provider)

2.2 Website Data

When you add a website to the Service, we collect:

  • Website URL and domain information
  • Publicly available website content (pages, text, metadata)
  • Industry and business category information derived from your website

2.3 Usage Data

We automatically collect certain information when you use the Service:

  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Time and date of your visit
  • IP address

2.4 AI Test Results

We store the results of AI visibility tests, including:

  • Prompts sent to AI platforms
  • Responses received from AI platforms
  • Analysis and scoring data
  • Historical tracking data

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining the Service
  • Processing transactions and sending related information
  • Sending promotional communications (with your consent)
  • Responding to customer service requests
  • Analyzing usage patterns to improve the Service
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We share data with third-party vendors who assist us in operating the Service, including:

  • Cloud hosting providers
  • Payment processors
  • Analytics providers
  • AI platform providers (for running visibility tests)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We will retain and use your information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Historical AI test data is retained to provide trend analysis and historical reporting features.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data center facilities

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You can request a copy of your personal data in a structured, commonly used format.

7.2 Correction

You can update your account information at any time through your account settings.

7.3 Deletion

You can request deletion of your account and associated personal data. Some data may be retained as required by law.

7.4 Opt-Out

You can opt out of promotional communications by clicking the unsubscribe link in our emails or updating your preferences.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze how the Service is used
  • Personalize your experience

You can control cookies through your browser settings, but some features of the Service may not function properly without them.

9. Third-Party AI Platforms

The Service interacts with third-party AI platforms (OpenAI, Anthropic, Google, Perplexity) to perform visibility tests. When we send prompts to these platforms:

  • We do not share your personal information with these platforms
  • Prompts contain only publicly available information about your business
  • Responses are stored securely in our systems

These third-party platforms have their own privacy policies that govern their data practices.

10. Children's Privacy

The Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Website: Contact Form
  • Address: San Antonio, Texas, United States

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information above.